Beijing nearly 20 ticket agent for sale of Air France and KLM tickets

For Air France load airlines on April 1 up on China area tickets agent people implemented zero fee, and requirements agent future under different situation, each Zhang tickets to consumer levy 50 Yuan to 700 Yuan service fee of unilateral policy, Beijing area including ctrip, and art Dragon, and in the airlines clothing, and in the green travel, and country travel House zainei of 11 home main air transport sales agent yesterday joint held news media met will, firmly against method load airlines will marketing cost passed on to China consumer, and will Yu today up was forced to sale method load airlines tickets. Beijing agents involved in the sale of nearly 20 per cent of KLM by Beijing's market share of more than 50%.

In early March this year, without consultations with the relevant departments of the Chinese Government and domestic enterprises communicate cases, law informed KLM orally and in electronic text ticket agents around the country: beginning on April 1, 2010, by KLM zero agency fee, and asked the agents under different circumstances in the future, each airline to charge consumers fees of $ 50 to $ 700. Move out immediately subjected to Beijing, Shanghai, Guangzhou, Chengdu and other people in the industry's strong opposition. East China a dozen agents have decided to close on April 1 KLM ticket agent law, Hong Kong, Guangdong, Sichuan, also issued a protest and declared.

Participating Agent believes that once the zero agency fee, consumers purchased by KLM ticket, in addition to the normal ticket costs, you also need to pay an extra amount of no small service fee. Consumers booking costs will be significantly increased, no doubt seriously damages the interests of consumers in China, is very likely to cause consumers dissatisfaction with agent fees.

Regional air transport sales agents Association official said in Beijing, the China Civil Aviation Act explicitly stipulates that "public air transport enterprise operating fees determined by the civil aviation authority under the State Council", by KLM clear conflict with China's laws. In addition, the civil aviation authority of the change management of domestic air transport sales agent fees in a circular way clear, "dark buckle is strictly prohibited any form of sales, not passengers, shippers, the additional service fee will be added", "sales agent an additional service fee will be added, by the departments in charge of prices based on the prices Act and other laws and regulations to investigate. "Accordingly, the future domestic consumers have the right to refuse to pay the air ticket agents to charge a service fee in any form.

In response, Air France KLM public relations department is responsible for the reporters say, zero commissions is a global trend, aviation mode has been changed to agent remuneration for professional services provided under its own charges to cover expenditure, is no different from other services. Charge a service fee of model can bring a higher degree of transparency so that consumers select the services that they are willing to pay. Air France and KLM attached great importance to close business relationships with agents, Air France and KLM reiterated the hope that through dialogue with agents, in a spirit of cooperation to deal with the implementation of a new Commission policy.

But for "zero Commission" trend, the industry generally believe that, agent in China and Europe and different business models, ticket agents in Europe and there are other business, package including hotel, car rental and a series of business and ticket agents of the Chinese business single, source of income only air tickets agency fee income to agents of income over 70%. And foreign airlines to enter the Chinese market, agents and travel agencies to help develop the market, these two parts sales in the total sales of over 50%. KLM by unilaterally force the cancellation fee, require agents charge service fees to consumers, to the present
China's logistics industry-related policy

Inner Zhaojun Tomb